If you own a Lenovo laptop or desktop and are facing the frustrating issue of a stuck Lenovo logo during startup, you’re not alone. This problem can occur due to various reasons, but the good news is that there are a few troubleshooting steps you can follow to fix it yourself.
Step 1: Restart your Lenovo device. Sometimes, a simple restart can resolve the logo stuck issue. Press and hold the power button until the device turns off completely. Then, press the power button again to turn it back on. If the logo gets stuck again, proceed to the next step.
Step 2: Disconnect external devices. If you have any external devices connected to your Lenovo device, such as a USB drive or an external hard disk, disconnect them and restart the device. Sometimes, these external devices can interfere with the startup process and cause the logo to get stuck.
Step 3: Check for software updates. Outdated or incompatible software can also cause the Lenovo logo to get stuck. Check for any available software updates for your operating system and Lenovo drivers. Updating the software may fix any bugs or compatibility issues that are causing the problem.
Step 4: Perform a power cycle. To perform a power cycle, shut down your Lenovo device and unplug it from the power source. Then, press and hold the power button for about 15 seconds to discharge any remaining power. Finally, plug the device back in and turn it on. This can help reset any hardware or software components that may be causing the logo stuck issue.
Step 5: Contact Lenovo support. If none of the above steps fix the logo stuck issue, it’s recommended to contact Lenovo support for further assistance. They have trained professionals who can guide you through the troubleshooting process or help you arrange a repair if necessary.
Remember, troubleshooting a Lenovo logo stuck issue can be done by following these steps, but always proceed with caution and at your own risk. If you’re not comfortable troubleshooting the issue yourself, it’s best to seek professional help.
How to Troubleshoot a Lenovo Logo Stuck Issue
If you are experiencing a Lenovo logo stuck issue on your computer, it can be frustrating and prevent you from properly booting up your device. However, there are several troubleshooting steps you can take to resolve this issue and get your Lenovo computer back to normal.
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Step 1: Restart the Computer The first thing you should try is to restart your Lenovo computer. Sometimes, a simple restart can fix minor software glitches and resolve the logo stuck problem. |
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Step 2: Check for External Devices Disconnect any external devices, such as USB drives or peripherals, that may be connected to your computer. Sometimes, these devices can cause conflicts with the boot process and result in a logo stuck issue. |
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Step 3: Run a Power Drain Perform a power drain by unplugging your computer from the power source and removing the battery, if possible. Press and hold the power button for 10-15 seconds to drain any residual power. Then, reconnect the battery and power source and try turning on your computer again. |
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Step 4: Enter Safe Mode If the logo stuck issue persists, try booting your Lenovo computer into Safe Mode. Safe Mode loads only essential system files and drivers, which can help identify and resolve any software conflicts causing the problem. |
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Step 5: Update or Reinstall the Operating System If none of the previous steps fix the logo stuck issue, you may need to update or reinstall the operating system on your Lenovo computer. This can help resolve any software-related problems that are causing the logo to get stuck during bootup. |
Following these troubleshooting steps should help you fix the Lenovo logo stuck issue and get your computer working properly again. If the problem persists, it may be advisable to seek further assistance from Lenovo’s customer support or bring your computer to a professional technician.
Check Power Connection
If you are experiencing a Lenovo logo stuck issue, the first thing you should check is the power connection. It may seem simple, but a loose or disconnected power cable can cause the logo to freeze on your Lenovo device.
To fix this, follow these steps:
- Make sure the power cable is securely plugged into both the wall outlet and your Lenovo device.
- Check if there are any visible damages to the power cable. If there are, replace it with a new one.
- Try connecting your Lenovo device to a different power outlet to rule out any issues with the wall socket.
After completing these steps, try restarting your Lenovo device and check if the logo stuck issue is resolved. If the problem persists, proceed to the next troubleshooting step.
Restart the Computer
If you find that your Lenovo logo is stuck and you are unable to proceed further, a simple solution to fix this issue is to restart your computer.
To do this, follow these steps:
- Press and hold the power button on your Lenovo laptop until the device turns off completely.
- After the device has turned off, wait for a few seconds and then press the power button again to turn it back on.
- If the Lenovo logo still appears stuck after the restart, you can try performing a hard reset. To do this, turn off your computer and disconnect all external devices. Then, remove the battery (if applicable) and hold down the power button for about 15 seconds. Afterward, reinsert the battery (if applicable) and power the device back on.
- If the issue persists and the Lenovo logo is still stuck, it may indicate a more serious hardware or software problem. In this case, it is recommended to contact Lenovo customer support for further assistance.
By following the steps mentioned above, you can troubleshoot and resolve the issue of a Lenovo logo stuck on your computer.
Disconnect External Devices
If your Lenovo device gets stuck on the logo screen, one possible cause could be a conflicting external device. Sometimes, connected devices such as USB drives, external hard drives, printers, or even smartphones can interfere with the booting process, causing the logo screen to freeze.
To troubleshoot this issue, try disconnecting all external devices from your Lenovo device, except for the essential ones like the keyboard and mouse. This will help eliminate any potential conflicts and allow you to determine if a specific peripheral device is causing the problem.
If disconnecting the devices resolves the issue and allows your Lenovo device to boot past the logo screen, you can then reconnect the devices one by one to identify the one causing the problem. This will help you isolate and resolve the specific device-related issue.
Ensure that you carefully disconnect the external devices by following the manufacturer’s instructions. Make sure to power off your Lenovo device before disconnecting any cables or removing any devices to avoid any potential damage.
If disconnecting the external devices does not resolve the issue and your Lenovo device is still stuck on the logo screen, you may need to explore other troubleshooting steps to resolve the problem.
Boot into Safe Mode
If you are experiencing a Lenovo logo stuck issue, one possible solution is to boot your device into Safe Mode. Safe Mode allows you to troubleshoot and fix any potential software conflicts that may be causing the problem.
How to boot into Safe Mode:
1. Turn off your Lenovo device completely. Press and hold the power button until it shuts down.
2. Once your device is powered off, press the power button to turn it back on.
3. As soon as the Lenovo logo appears on the screen, press and hold the F8 key. Keep holding it until you see the Advanced Boot Options menu.
4. Use the arrow keys on your keyboard to navigate to “Safe Mode” and press Enter.
5. Your device will now boot into Safe Mode. In this mode, only essential system files and drivers will be loaded, which can help identify and resolve any issues causing the Lenovo logo to get stuck.
What to do in Safe Mode:
1. Once in Safe Mode, you can try restarting your device to see if the Lenovo logo stuck issue persists.
2. If the problem still exists, you can use Safe Mode to perform a system restore or uninstall any recently installed software or drivers that may be causing the issue.
3. You can also run a malware scan using your preferred antivirus software to check for any potential infections that may be interfering with the boot process.
Using Safe Mode can often help identify and fix problems related to a stuck Lenovo logo. If you are still experiencing issues after attempting these troubleshooting steps, it may be beneficial to seek further technical assistance from Lenovo support.
Run System Diagnostics
If your Lenovo logo is stuck and you are unsure of what to do next, running system diagnostics can help identify the root cause of the issue. System diagnostics is a built-in tool in Lenovo devices that can help diagnose hardware and software problems.
To run system diagnostics on your Lenovo device, follow these steps:
- Turn off your device completely by pressing and holding the power button.
- Turn on your device and immediately press the Fn key repeatedly.
- A diagnostics menu will appear. Use the arrow keys to navigate the menu and select the “System Diagnostics” option.
- Follow the on-screen instructions to run the diagnostics. This may include running tests on the CPU, memory, hard drive, and other components.
- Once the diagnostics are complete, the tool will provide a detailed report of any issues found.
If the system diagnostics tool identifies any hardware issues, it is recommended to contact Lenovo support or a professional technician for further assistance. They will be able to provide specific troubleshooting steps or recommend repairs if necessary.
If no hardware issues are found, it is possible that the problem lies with the software. In this case, you may want to try other troubleshooting methods such as booting into Safe Mode, performing a system restore, or reinstalling the operating system.
Running system diagnostics is a useful step in troubleshooting a Lenovo logo stuck issue as it helps to narrow down the possible causes and provides valuable information for further troubleshooting.
Update BIOS
If you are experiencing the issue of a Lenovo logo stuck on your screen, updating the BIOS can help fix the problem. The BIOS (Basic Input Output System) is responsible for initializing hardware components and ensuring they function properly.
To update the BIOS, you must first identify your Lenovo model and visit the official Lenovo support website. Look for the “Drivers & Software” section and locate the BIOS update for your specific model.
Before proceeding with the BIOS update, it is important to have a stable power source and ensure that your laptop is plugged into an outlet. A sudden loss of power during the update process can cause irreversible damage to your device.
Warning: Updating the BIOS can be a delicate procedure and should be done with caution. If you are unsure of how to perform the update, it may be best to seek professional assistance or contact Lenovo support.
Once you have downloaded the correct BIOS update file, carefully follow the provided instructions to install it on your Lenovo laptop. It may involve running an executable file or creating a bootable USB drive.
Tip: Remember to back up your important files and data before updating the BIOS to prevent any potential data loss.
After the BIOS update is complete, restart your laptop. This should hopefully resolve the issue of the stuck Lenovo logo. If the problem persists, you may want to consider performing additional troubleshooting steps or contacting Lenovo support for further assistance.
Check Hard Drive
If your Lenovo logo is stuck and you are wondering how to fix it, one potential cause could be an issue with your hard drive. Here are the steps you can take to check your hard drive:
- Start by turning off your Lenovo laptop.
- Disconnect any external devices or peripherals connected to your laptop.
- Press the power button to turn on your laptop and immediately start pressing the F12 key repeatedly.
- This will bring up the boot menu. Use the arrow keys to navigate to the “Diagnostics” option and press Enter.
- Next, select the “Hard Drive” option and press Enter to begin the hard drive diagnostics.
- The diagnostics process will check your hard drive for any errors or issues.
- If any errors are found, the diagnostics tool will attempt to fix them automatically. Follow any on-screen prompts or instructions.
- Once the diagnostics process is complete, restart your laptop and check if the Lenovo logo issue is resolved.
If the logo is still stuck after checking your hard drive, you may need to try other troubleshooting methods or seek professional assistance.
Reset BIOS Settings
If you find that the Lenovo logo is stuck on your screen and you cannot proceed further, one potential fix is to reset the BIOS settings on your Lenovo device. Resetting the BIOS can help resolve any software or hardware conflicts that may be causing the logo to stay stuck.
To reset the BIOS settings, you will need to access the BIOS menu. Here’s how you can do it:
Step 1: Power off your Lenovo device
Make sure your device is completely powered off. This means shutting it down properly, not just putting it into sleep mode.
Step 2: Power on your Lenovo device and access the BIOS menu
Press the power button to turn on your Lenovo device and immediately start pressing the key specified by your device’s manufacturer to access the BIOS menu. This key is usually displayed on the screen during the boot process. It is commonly the F1, F2, F10, or Del key.
Step 3: Navigate to the “Reset BIOS” option
Once you are in the BIOS menu, use the arrow keys on your keyboard to navigate to the “Reset BIOS” or “Load Default Settings” option. Select this option and follow any on-screen prompts to confirm the reset.
Keep in mind that resetting the BIOS will revert any changes you have made to the settings. However, it can help fix issues like a stuck Lenovo logo. If resetting the BIOS does not resolve the problem, you may need to consider other troubleshooting steps or seek further technical assistance.
Disable Fast Startup
If you are experiencing a Lenovo logo stuck issue, one of the possible fixes is to disable Fast Startup. Fast Startup is a feature in Windows that allows your computer to start up more quickly after shut down.
To disable Fast Startup, please follow these steps:
- Press the Windows key and type “Control Panel”. Click on the Control Panel app that appears in the search results.
- In the Control Panel window, click on “Power Options”.
- In the left pane, click on “Choose what the power buttons do”.
- Click on “Change settings that are currently unavailable”.
- Scroll down to the “Shutdown settings” section and uncheck the box next to “Turn on fast startup (recommended)”.
- Click on “Save changes”.
By disabling Fast Startup, you are allowing your computer to perform a full shut down when you turn it off, which can help resolve the issue of the Lenovo logo being stuck.
Update Graphics Driver
If you are experiencing a Lenovo logo stuck issue, updating the graphics driver can be a potential solution to fix it. Outdated or malfunctioning graphics drivers can cause various display issues, including a stuck logo on the screen.
To update the graphics driver on your Lenovo device, follow these steps:
- Identify your graphics hardware: Before updating the driver, you need to determine the specific graphics hardware installed on your Lenovo device. You can do this by opening the Device Manager and locating the Display adapters category.
- Visit the Lenovo Support website: Once you know the graphics hardware, visit the official Lenovo Support website.
- Find the driver: Navigate to the support page for your Lenovo device and search for the latest graphics driver compatible with your specific hardware and operating system.
- Download and install the driver: Download the graphics driver file and follow the on-screen instructions to install it on your Lenovo device. Make sure to carefully read the installation prompts and select the appropriate options.
- Restart your computer: After the driver installation is complete, restart your Lenovo device to apply the changes.
Updating the graphics driver can help resolve compatibility issues, improve performance, and fix display-related problems such as the Lenovo logo getting stuck. If the issue persists even after updating the graphics driver, you may have to consider other troubleshooting methods.
Disconnect External Displays
If you are having trouble with a Lenovo logo stuck issue, one of the first things you should do to try and fix it is to disconnect any external displays that may be connected to your laptop or desktop. Sometimes, a stuck logo problem can occur because the external display is not being recognized properly or is causing a conflict with the system.
To disconnect external displays, first turn off your Lenovo device. Then, unplug any cables connecting the external display, such as HDMI or VGA cables. If you are using a dock or adapter to connect the external display, unplug it as well. Once all the cables are disconnected, turn on your Lenovo device and check if the logo is still stuck.
If the Lenovo logo is no longer stuck after disconnecting external displays, it indicates that the issue was caused by the external display setup. You can try reconnecting the displays one by one to identify if any particular display is causing the problem. Alternatively, you may need to update your display drivers or adjust display settings to resolve any conflicts.
If disconnecting external displays does not fix the stuck Lenovo logo issue, you can try other troubleshooting steps mentioned in this article to further diagnose and resolve the problem.
Run Windows Startup Repair
If you do encounter the Lenovo logo stuck issue on your laptop, one possible solution is to run the Windows Startup Repair tool. This tool can help to identify and fix any errors that may be causing the issue.
Here is how you can run the Windows Startup Repair tool on your Lenovo laptop:
Step 1: Restart Your Lenovo Laptop
Press and hold the power button on your Lenovo laptop until it shuts down. Wait for a few seconds, then turn it back on.
Step 2: Interrupt the Startup Process
As soon as you see the Lenovo logo appear on the screen, press and hold the power button again to force it to shut down. Repeat this process two more times.
Step 3: Access Advanced Startup Options
On the fourth startup, let your Lenovo laptop start up normally. It should now take you to the Advanced Startup Options menu.
Step 4: Select Startup Repair
Using the arrow keys, navigate to the “Startup Repair” option and press Enter to select it.
Step 5: Follow the On-Screen Instructions
The Windows Startup Repair tool will now begin diagnosing and fixing any issues it finds on your Lenovo laptop. Follow the on-screen instructions to complete the repair process.
After the repair process is finished, restart your Lenovo laptop and check if the issue has been resolved. If the Lenovo logo stuck issue persists, you may need to try other troubleshooting methods or contact Lenovo support for further assistance.
| Pros | Cons |
|---|---|
| – Simple and easy to do | – May not resolve the issue in some cases |
| – Does not require advanced technical knowledge | – Can take some time to complete |
Check for Windows Updates
If the Lenovo logo is stuck on your screen, it could be due to a software issue. One way to fix this is to check for Windows updates. Windows updates often contain bug fixes and patches that can resolve issues with the operating system, including problems that may cause the logo to get stuck.
To check for updates, follow these steps:
Step 1: Open Windows Settings
Click on the Start menu and select the gear icon to open the Windows Settings.
Step 2: Update & Security
In Windows Settings, click on “Update & Security” to access the Windows Update options.
Step 3: Check for Updates
Within the Update & Security section, click on the “Check for updates” button. Windows will then check for any available updates.
If there are any updates available, Windows will start downloading and installing them. This may take some time depending on the size and number of updates. It’s recommended to keep your device connected to a stable internet connection during this process.
Note: Restart your device once the updates are installed. Sometimes, a simple restart can help resolve software issues and get rid of the stuck Lenovo logo.
Checking for Windows updates can often fix software-related issues that may cause the Lenovo logo to get stuck. If the problem persists after updating, you may need to try other troubleshooting steps.
Perform a System Restore
If you are experiencing a Lenovo logo stuck issue and have tried all the previous methods without success, you can try performing a system restore. This process will restore your Lenovo device to a previous state where the logo was not stuck. Please note that performing a system restore will revert any recent changes or updates that may have caused the logo to get stuck.
Here’s how to do a system restore on your Lenovo device:
Step 1: Boot your Lenovo device into Safe Mode
In order to perform a system restore, you need to boot your Lenovo device into Safe Mode. To do this, follow these steps:
- Restart your Lenovo device
- As soon as the Lenovo logo appears, press and hold the F8 key until the Advanced Boot Options menu appears
- Using the arrow keys, select Safe Mode and press Enter
Step 2: Access the System Restore feature
Once you have booted into Safe Mode, follow these steps to access the System Restore feature:
- Click on the Start menu and type “System Restore” in the search bar
- Click on the “System Restore” option from the search results
- In the System Restore window, click on “Next”
Step 3: Choose a restore point
Next, you need to choose a restore point. A restore point is a previous state of your Lenovo device that you can revert to. To choose a restore point, follow these steps:
- Select a restore point from the list of available options
- Click on “Next” to continue
Step 4: Start the system restore process
After selecting a restore point, you can now start the system restore process. To do this, follow these steps:
- Click on “Finish” to start the system restore
- Confirm your choice and wait for the process to complete
Once the system restore process is complete, your Lenovo device will restart and hopefully the logo stuck issue will be fixed. If the issue persists, it may indicate a hardware problem, and you should consider contacting Lenovo support for further assistance.
Reset Windows
If you find yourself stuck at the Lenovo logo and unable to proceed further, one possible solution is to reset Windows on your Lenovo device. This can help resolve any software issues that may be causing the logo to get stuck.
Here’s how you can reset Windows on your Lenovo device:
1. Start by shutting down your Lenovo device completely. You can do this by holding down the power button until the device turns off.
2. Once your device is powered off, press the power button again to turn it on.
3. As soon as the Lenovo logo appears, repeatedly press the F8 key on your keyboard until the “Advanced Boot Options” menu appears.
4. In the “Advanced Boot Options” menu, use the arrow keys on your keyboard to select “Repair Your Computer” and press Enter.
5. On the next screen, select your preferred language and click “Next.”
6. On the following screen, enter your username and password for your Windows account, and then click “OK.”
7. In the next window, click on “System Recovery Options.”
8. Select “Startup Repair” from the list of available options and wait for the repair process to complete.
Additional Tips:
If the above steps do not fix the issue, you can try performing a system restore or reinstalling Windows on your Lenovo device. However, keep in mind that these options may result in the loss of your personal data, so it is important to back up any important files before proceeding.
If you are still unable to fix the stuck Lenovo logo issue, it may be necessary to contact Lenovo support for further assistance. They will be able to provide you with specific troubleshooting steps based on your device model and the nature of the problem.
Contact Lenovo Support
If you are experiencing a Lenovo logo stuck issue and are unsure of how to fix it, contacting Lenovo Support is a great option to get the necessary help. Lenovo Support has a team of experts who can guide you through troubleshooting steps and provide solutions to resolve the issue.
When you contact Lenovo Support, make sure to provide them with detailed information about the problem, such as the specific model of your Lenovo device, how long the logo has been stuck, and any steps you have already taken to try and fix it.
Lenovo Support can be reached through various channels, including phone, email, or online chat. Visit the Lenovo website and navigate to the support section to find the contact information relevant to your region.
Phone Support
One way to contact Lenovo Support is through their phone support. You can find the dedicated phone number for your region on the Lenovo website. Make sure to have your device’s serial number ready, as the support representative may ask for it during the call.
Online Chat Support
If you prefer a more convenient option, you can use the online chat support feature provided by Lenovo. Simply visit the Lenovo website, navigate to the support section, and look for the online chat option. This allows you to communicate with a support representative in real-time and get immediate assistance with your stuck Lenovo logo issue.
Remember, Lenovo Support is there to assist you and provide the best possible solution to your problem. Don’t hesitate to reach out to them for help in fixing your Lenovo logo stuck issue.
Question and answer:
What should I do if my Lenovo logo is stuck?
If your Lenovo logo is stuck, you can try a few troubleshooting steps to fix the issue. First, try to restart your device by holding down the power button for 10 seconds until it shuts off, then turn it back on. If that doesn’t work, you can try performing a power cycle by unplugging the power cord, removing the battery (if it’s removable), and holding down the power button for 30 seconds. If the issue still persists, you may need to contact Lenovo support for further assistance.
Why does my Lenovo logo get stuck?
There can be several reasons why your Lenovo logo gets stuck. It could be due to a software or hardware issue, such as a corrupted operating system or a malfunctioning hardware component. Another possibility is that there is an incompatible or faulty driver causing the problem. In some cases, a recent system update or installation of new software could also trigger the issue. It is recommended to try the troubleshooting steps mentioned in the article to resolve the problem.
Is it possible to fix a stuck Lenovo logo without professional help?
Yes, it is possible to fix a stuck Lenovo logo issue without professional help by following some troubleshooting steps. First, try restarting your device by holding down the power button and then turning it back on. If that doesn’t work, you can try performing a power cycle by unplugging the power cord, removing the battery (if it’s removable), and holding down the power button. If the issue still persists, you can try booting into safe mode or performing a system restore. If none of these solutions work, it’s advisable to contact Lenovo support for further assistance.
Can a stuck Lenovo logo be fixed by reinstalling the operating system?
Yes, in some cases, reinstalling the operating system can fix a stuck Lenovo logo issue. However, this should be considered as a last resort after trying other troubleshooting steps. Reinstalling the operating system will erase all the data on your device, so make sure to back up your important files before proceeding. You can use a Windows installation media or the recovery partition (if available) to reinstall the operating system. If you are not familiar with this process, it’s recommended to seek professional help or contact Lenovo support for guidance.
Should I try resetting my BIOS settings to fix a stuck Lenovo logo?
Yes, resetting the BIOS settings can be helpful in fixing a stuck Lenovo logo issue. To reset the BIOS settings, you need to access the BIOS menu by pressing a specific key (usually Del, F2, or F10) during the startup process. Once you are in the BIOS menu, look for an option to “Load Optimized Defaults” or “Reset to Defaults” and select it. Save the changes and exit the BIOS menu. This will reset the BIOS settings to their default values and may resolve any conflicts or configuration issues causing the logo to get stuck.
My Lenovo laptop gets stuck on the Lenovo logo screen. What can I do to fix it?
If your Lenovo laptop is stuck on the Lenovo logo screen, you can try a few troubleshooting steps to fix the issue. First, try powering off the laptop and removing the battery if it’s removable. Hold the power button for 15-20 seconds to discharge any remaining power. Then, reinsert the battery (if applicable) and turn on the laptop again. If the issue persists, you can try starting the laptop in safe mode by pressing the F8 key before the Lenovo logo appears. From there, you can try troubleshooting or restoring your system to an earlier point.
Why does my Lenovo laptop freeze on the Lenovo logo screen?
There can be several reasons why your Lenovo laptop freezes on the Lenovo logo screen. One possible reason is a hardware issue, such as a faulty hard drive or RAM. Another possible reason is a software issue, such as a corrupted operating system or incompatible drivers. It’s also possible that a recent software update or installation is causing the issue. To determine the exact cause, you can try the troubleshooting steps mentioned in the article, such as removing the battery and starting the laptop in safe mode.
What should I do if my Lenovo laptop is stuck on the Lenovo logo screen and none of the troubleshooting steps mentioned in the article work?
If none of the troubleshooting steps mentioned in the article work to fix the issue of your Lenovo laptop being stuck on the Lenovo logo screen, you may need to consider seeking professional help. The issue could be due to a hardware problem that requires expert repair or replacement. You can contact Lenovo support or take your laptop to an authorized service center for further assistance. They will have the knowledge and tools to diagnose and fix the issue.
Is it possible to fix the issue of a Lenovo laptop being stuck on the Lenovo logo screen without losing data?
It is possible to fix the issue of a Lenovo laptop being stuck on the Lenovo logo screen without losing data, depending on the cause of the problem. If the issue is caused by a software problem, such as a corrupted operating system, you may be able to repair it without losing data by using system restore or recovery options. However, if the issue is due to a hardware problem, there is a chance that data loss may occur, especially if the hard drive needs to be replaced. It’s always recommended to regularly back up your important data to prevent data loss in such situations.